Unapproved Agent Response Notice Step 1 Solution Assessment

Problem Statement

Unapproved users need to understand why the agent response feature is unavailable instead of seeing the control silently hidden. Source: thread-20260826022324-40b1051d, submitted 2026-08-26T02:23:24Z.

Option A: Show explanatory unavailable copy where the button would appear

Pros:

• Makes the policy visible.

• Smallest user-facing change.

• Avoids adding a new workflow.

Cons:

• Does not help users request approval.

• Could add noise on every thread.

Option B: Add an unavailable state plus a request-access path

Pros:

• Explains the restriction and gives a next step.

• Supports status feedback for users waiting on approval.

• Matches the follow-up request for clear policy and access flow.

Cons:

• Requires approval-flow product decisions.

• More UI and state than simple copy.

Recommendation

Recommend Option B.

Brief justification:

• The request is not only about copy; it asks for transparent access status, so a small unavailable state with an access path is the fuller solution.